Cloudcase
    Glossary entry

    Serviceability assessment

    Serviceability assessment evaluates a borrower’s ability to meet repayments by comparing verified income against expenses and liabilities under policy assumptions.

    Category

    Lending technology

    Definition

    What makes serviceability defensible

    • Clear data sources and consistent assumptions
    • Audit trails for inputs and calculation versions
    • Controlled overrides with approvals and reasons

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