Glossary entry
Serviceability
A borrower’s ability to meet repayments without hardship, based on verified income, expenses, and obligations.
Category
Lending technology
Definition
What goes into serviceability
- Income (verified where possible)
- Expenses (declared and benchmarked)
- Existing commitments and liabilities
- Proposed repayment at assessment rates and buffers
Why it matters
Serviceability is central to responsible lending obligations and consistent credit outcomes.
Related terms
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