Cloudcase
    Security

    Built for regulatedfinancial institutions

    Single-tenant, sovereign-hosted, ISO 27001 and SOC 2 Type II certified, aligned to APRA CPS 230 and 234, with continuous evidence capture for audit and regulatory examinations.

    Compliance & certifications

    Audited where it matters, aligned where it should be

    Independent attestations and prudential alignment, not marketing claims. Every certification, every alignment statement, evidenced and current.

    ISO 27001:2022

    ISO 27001

    Independently certified information security management system covering all Cloudcase platform operations, hosting, and data handling.

    Annual surveillance audit by accredited body
    Statement of Applicability covers full platform
    Risk register & treatment plan reviewed quarterly
    Continuous improvement evidenced over 4 audit cycles

    Status

    Certified · current

    Last audit

    June 2026

    Control families · audit-ready evidence

    Encryption

    AES-256 at rest, TLS 1.3 in transit. Customer-managed keys available.

    Identity & access

    SSO, MFA, role-based and attribute-based access. SoD encoded in workflow.

    Logging & evidence

    Immutable audit trail per case. Continuous evidence for regulator examinations.

    Resilience

    Multi-AZ active-active, tested failover, RPO ≤ 5m, RTO ≤ 4h, exit-plan ready.

    Trust posture

    Single-tenant by default, sovereign by design

    Cloudcase is a managed service provider (MSP): every customer runs on their own dedicated tenant, with no shared databases, no shared runtime, no shared blast radius.

    Dedicated database, dedicated runtime, dedicated keys

    Blast radius isolated to your tenant

    You control the rollout cadence of platform updates

    Australian data residency enforced at the infrastructure layer

    Audit and evidence shaped to your regulator's expectations

    No cross-customer data paths, ever

    Get the trust pack

    Architecture diagrams, SOC 2 report (under NDA), CPS 230 alignment statement, and the full controls matrix.

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