Cloudcase
    Credit unions

    Member lendingthat competes with the big banks

    Cloudcase delivers the same speed-to-decision and digital experience as tier-1 banks, configured for credit union products, member relationships, and cooperative governance.

    40 min

    Contact to contract (TSB Bank)

    500+

    Configuration changes per year

    7 mths

    Implementation across all channels

    12+

    Systems integrated per deployment

    Designed for member-owned

    Lending automation that respects the cooperative model

    01 / 06

    Member context preserved

    Long-term relationship history, joint-borrower structures, and concession eligibility flow into every decision.

    Joint borrowersMember tenureConcession rules
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    02 / 06

    Cooperative governance

    Board-aligned approval hierarchies, delegated authorities, and full audit trails for member protection.

    Board approvalsDelegationsAudit
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    03 / 06

    Branch-to-digital handoff

    Members start in branch, continue online, finish on mobile. Same case, same status, no re-keying.

    OmnichannelNo re-keying
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    04 / 06

    APRA & RBNZ aligned

    Architectures aligned to CPS 230/231/234 and equivalent New Zealand prudential standards.

    CPS 230CPS 231CPS 234
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    05 / 06

    Self-sufficiency model

    Train your own configuration team. Update rates, fees, and policy without vendor queues.

    Internal capabilityNo vendor queue
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    06 / 06

    Mutual sector references

    TSB Bank, Bank Australia, Defence Bank, Gateway Bank: live references in the cooperative space.

    Live references
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    “Customers benefit from real-time loan application updates and faster processing.”

    TSB Bank

    New Zealand

    2.4×

    Residential growth vs market

    +$1.37bn

    Residential book, 3 years

    40m

    Contact to contract

    Modernise member lending without the platform replacement risk

    A 6–9 month implementation, fixed-price annuity, and a self-sufficiency model designed for cooperative governance.

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