Cloudcase
    The platform

    One platformfor every lending journey

    Cloudcase unifies origination, casework, decisioning, and channels in a single configurable platform, built for regulated environments and architected for change.

    Talk to an expertSee platform anatomy

    The runtime, on one board

    Every channel feeds one case. Every engine works the same case.

    No handoffs between products, no duplicated data: one configuration drives channels, engines, and evidence.

    Channels: four front doors, one case

    Customer

    Self-service, mobile-first

    Broker

    Aggregator-aligned portal

    Staff

    Workspace with queues

    API

    REST · OAuth 2.0

    One case · one configuration · one audit trail

    Application core: the engines that do the work

    Workflow

    Versioned, drag-edit lifecycle

    Decisioning

    Real-time rules, <3s

    Documents

    Policy-aware generation

    Integration

    12+ per deployment

    Configuration studio: your team owns change

    Visual rule editorWorkflow designerScreen layoutsTest & rollback

    Foundation: regulator-aligned by default

    Single-tenantCPS 230 / 234SOC 2 Type IIAU data sovereignty

    Performance

    What it looks like in production

    Decision latency

    +12%

    0.0

    seconds (p95)

    Auto-decisioned

    +4%

    0

    percent of applications

    Integrations live

    +0%

    0+

    per typical deployment

    Self-reliant changes

    +38%

    0

    per year (Gateway)

    Platform anatomy

    Four layers, one runtime.

    01

    Channels

    Customer · Broker · Staff · API

    Four front doors into the same platform: every channel branded, configurable, and sharing the same case model with save, resume, and cross-channel handoff.

    Mobile-first journeysBroker portalStaff queuesREST API · OAuth 2.0Cross-channel handoff
    02

    Application core

    Workflow · decisioning · documents · integration

    The engines that do the work: workflow drives every case, decisioning evaluates rules in real time, documents generate evidence-grade artefacts, and the integration framework wires it to your stack.

    Visual workflow editor<3s decisioningPolicy-aware templates12+ integrationsBranch-based testing
    03

    Configuration & studio

    Low-code rule, workflow, and screen editing

    Where your team owns change. Business analysts edit rules, redesign workflows, and update screens visually, shipped to production without engineering tickets.

    Rule editor + simulationWorkflow designerScreen compositionTest & rollbackSelf-reliant change
    04

    Foundation

    Single-tenant SaaS · regulator-aligned

    The trust layer. Single-tenant SaaS hosted in Australia, aligned to APRA CPS 230 and 234, with audit, segregation of duties, and evidence trails baked into every layer above.

    Single-tenantAU sovereigntyCPS 230 / 234SOC 2 Type IIEvidence capture

    The Cloudcase difference

    A platform, not a stack of products

    The stack-of-products approach

    Origination system

    Its own change cycle, its own audit trail

    Decisioning system

    Integration code rebuilt on every vendor change

    Casework system

    Journeys that never quite line up

    CloudcaseOne platform

    One engine, one source of truth

    • Single configuration drives every channel
    • Pre-built adapters + configurable integration framework
    • Your team owns change through the visual studio
    • Every channel runs on the same case, configuration, and rules
    • Audit, evidence, and segregation of duties built in by default

    Get an architecture-level walkthrough

    See the engines, channels, and configuration model end-to-end with a Cloudcase solutions architect.

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