Automating
Intelligence

Cloudcase specialises in digital transformation and automation of complex business processes. Our platform combines a real-time decisioning engine with powerful case management software. We enable businesses to digitise and automate workflows, including loan origination and onboarding, across any channel seamlessly.

Clients

Our Trusted Partnerships

"Customers are already benefiting from the new lending system through real-time loan application progress updates, improved continuity between all channels and much faster processing and turn-around times"

Logo-Client-TSB

“Acquiring a platform of this nature is more than the technology itself. It’s about finding the right partner. The Cloudcase team have the domain expertise and cultural DNA for the banking and financial services sector”

Regional Australia Bank Logo

“Cloudcase equips us to work with our core platform or any other vendor in an environment where we are not bound by excruciating linkages that require time and monies for maintenance and development”

"One of our biggest recent successes was the deployment of our online loan application software. We knew that our customers wanted faster turnarounds and more transparency around their applications"

"Three words best describe Cloudcase, it is Simpler, Faster and Better than any technology in this space. Anything that is a process can be easily and cost effectively digitised and automated."

"They managed to deliver on time and within budget, and at the same time were very flexible in their approach working with our partner organisation."

"The adoption of the Cloudcase digital solution is an exciting collaboration which will soon be extended to home loans, credit cards and overdrafts, following positive feedback"

Defence Bank's logo

"An organisation that has helped us leap frog in the sophistication of our technology strategy… It’s not just about the great technology at Cloudcase. It’s about the people"

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Business Needs
End to end onboarding and originations for all retail products including mortgages, credit cards, personal loans, auto finance all on one platform.
End to end onboarding and originations for all Commercial Lending, SME, Agri Lending products all on one platform.
The next generation of onboarding experience for any customer and any product across any channel, seamlessly on one single platform.
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Solutions

Designed by Customers, Deployed on Cloudcase

Cloudcase empowers Financial Institutions to digitise their exact process today and in the future because they trust Cloudcase to digitise their process, their way, every time.
Mortage OriginationSecured
Personal Loan Origination
Unsecured
Personal Loan Origination
Business Overdraft OriginationCredit Cards OriginationSME Business Loan OriginationConstruction Loan OriginationAuto Loans OriginationHome Line of CreditInvoice Finance OriginationStudent Loan OriginationBuy Now Pay LaterAgri-Lending OriginationAccount OpeningSupportCommercial Onboarding & OriginationAsset Backed Lending OriginationMid-Market OriginationComplaintsOnboardingCommercial
Credit Card Origination
Term Deposit OnboardingTrade Finance OriginationCommercial
Real Estate Origination
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Accelerate your Transformation

Cloudcase's pre-configured Blueprints, based on industry best practice, empower financial institutions to fast-track their digital transformation.

Retail Banking

Revolutionise Retail Lending with
Dramatically reduce end-to-end retail loan origination time with Universal Retail Onboarding and Originations (UROO). Originate and onboard customers across Home Loans, Personal loans, Credit Cards and more within the one application.
Commercial Banking
Revolutionise Commercial Lending with
Dramatically reduce end-to-end commercial loan origination time with Universal Business Onboarding and Originations (UBOO). Streamline commercial account onboarding, automate loan originations. Adapts to any size or type of commercial product.
Goal

Speed to Yes, Market & ROI

Cloudcase is designed and configured to allow financial institutions to implement, transform and innovate at speed.

Digitise

Your process
Less Code
More Growth

Optimise

Automate & orchestrate
Less Touchpoints
More Speed

Improve

Change, update & evolve
Less Time
More Flexibility

Money

Increase revenue
Less Downtime
Faster Returns

Productivity

Improve efficiency
Less Confusion
More Resolutions

Visibility

Complete process audibility
Less Risk
More Confidence
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Experience

Any Channel, Any Product

Cloudcase’s single fully integrated platform provides end to end digital process automation and management capabilities for any product, any channel across retail banking onboarding and originations, commercial banking onboarding and originations, or any other complex business process.
Staff
Manage cases & applications as well as configuration through the desired workflow

Customer

Where your customers interact with Cloudcase with styling customised to your brand.
Broker
Brokers / agents who act as the contact point to the institution on the customers behalf.
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Platform

Your Business Orchestration Platform

Cloudcase core diagram

Real-time decisioning

Our native proprietary reasoning engine is a generational change in rules driven, case management for process automation.

Flexible configuration

Deliver on requirements today but will also allow to scale effortlessly in volume, product range and complexity, in the future.

Self Sufficient

The low code architecture of Cloudcase provides users with the option to become entirely self-sufficient if you so choose.
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Clients

Our Customers

The Cloudcase platform is quite unique in that it is designed and configured to allow financial institutions to implement, transform and innovate at speed.
Goal

“Digitally transform to geographically scale”​

Products
Mortgage Origination
Personal Loan Origination
Commercial/
Agri Loan Origination
Online, Branch, Call Center
Achieved
Contact to contract in 40 mins anywhere

"Customers are already benefiting from the new lending system through real-time loan application progress updates, improved continuity between all channels...

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Goal

“Automate everything”

Products
Mortgage Origination
Personal Loan Origination
Commercial
Credit Card Origination
​Hardship Request
Online, Branch, Call Center, Broker / Intermediary​
Achieved
First loan originated using ​Open Banking data
Regional Australia Bank Logo

“Acquiring a platform of this nature is more than the technology itself. It’s about finding the right partner. The Cloudcase team have the domain expertise and cultural DNA for the...”

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Goal

“Become a self-reliant digital bank”

Products
Mortgage Origination
Personal Loan Origination
Commercial
Card Origination
Reverse Mortgage Origination
Online, Branch, Call Center, Broker / Intermediary​
Achieved
500 self-reliant configuration updates in first year

“Cloudcase equips us to work with our core platform or any other vendor in an environment where we are not bound by excruciating linkages that require time...”

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News

Recent News from Cloudcase

December 18, 2024

2024: A "Good Busy" Year at Cloudcase

As we close out 2024 we are celebrating our achievements - Cloudcase 2024: A year in review
Read
September 20, 2024

Cloudcase Partners with DocuScan

Cloudcase Partners with DocuScan to Enhance Banking and Lending Solutions
Read
September 16, 2024

Ignite The Future: Cloudcase at COBA24

Cloudcase is sponsoring COBA24 in Adelaide, 22nd – 25th September, helping transform the way Customer-Owned Banks and Mutuals lend.
Read
Get started
Grow your revenue,
Improve operational efficiency
& regulatory compliance

Talk to us today to see how we can work together.

A Cloudcase case security / coat of arms showing Cloudcase logo, SOC II type 2 certification, ISO certification and padlock icon.

Cloudcase Security

Cloudcase operates the latest cybersecurity solutions and functions on a 24 x 7 basis that guard against an ever growing cyber threat landscape to achieve a high security posture for our cloud systems.
Certifications
SOC II - Type 2
ISO/IEC - 27001 :2022 ISMS
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