About Cloudcase

Built in regulatedbanking, since 2015

Recognised by Gartner, Cloudcase is a loan origination platform with embedded native AI that has helped regulated financial institutions achieve better lending outcomes for over a decade.

Who we are

Who is Cloudcase?

Helping banks, mutual banks, credit unions and non-bank lenders achieve their goals sooner. Cloudcase partners with financial institutions to deliver outcomes, with 100% of projects successfully implemented end-to-end. This reflects the strength of our platform, people and processes, and our commitment to customer success.

Our team operates across Australia, New Zealand and the United States, supporting financial institutions locally and internationally.

What drives us

Mission and vision

Mission

To help financial institutions support more customers and originate more loans by delivering faster decisions, better experiences and more efficient lending operations across every channel, from application through to settlement.

Vision

To create a future where lending is faster, simpler and more accessible, delivering better experiences that help financial institutions turn more applications into customers and grow lending.

Our story

Ten years of regulated lending technology

2015
Founded in Sydney
Cloudcase founded with a thesis: configuration-driven lending automation, built for the regulated mutual sector first.
2017
First mutual customer live
Regional Australia Bank goes live with loan origination across customer, broker, and staff channels.
2019
Trans-Tasman expansion
TSB Bank New Zealand becomes our first NZ customer; platform extends to support RBNZ prudential requirements.
2021
100% implementation success
Cloudcase reaches 100% implementation success rate across mutual banks, a milestone we've maintained ever since.
2023
Self-sufficiency model formalised
Capability transfer becomes a contractual phase of every implementation. Gateway Bank ships 500 self-reliant changes in year one.
2026
AI principles published
We publish our practical AI in lending principles, committing publicly to no black-box decisioning.

What we believe

Three principles that shape every release

Configuration over code

Lending policy changes weekly. Engineering deployments shouldn't. Every meaningful change in Cloudcase happens through visual configuration: deployable in minutes, not sprints.

No-deploy changeVisual studioVersioned

Regulator-grade by default

Audit trails, segregation of duties, and evidence aren't add-ons. They're the substrate. Every decision, override, and configuration change is captured automatically.

CPS 230Audit-readySOD

Self-sufficient customers

A successful implementation ends when your team owns change. We hire ourselves out of vendor queues by design.

Capability transfer500+ changes/yr

In their own words

What our customers say

“Cloudcase let us preserve every piece of evidence our purpose-led lending requires, while moving from days to minutes on the customer-facing experience.”