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    Glossary entry

    Business process management (BPM)

    Business process management (BPM) is a discipline and toolset for designing, executing, and continuously improving business processes.

    Category

    Lending technology

    Definition

    BPM in lending

    In lending operations, BPM often shows up as workflow configuration: task routing, approvals, SLAs, exception handling, and handoffs between teams.

    What “good” looks like

    • Measurable throughput and stage duration reporting
    • Governed change (versioning, approvals, audit trails)
    • Clear exception paths that don’t break straight‑through processing

    Related terms

    Workflow automationCase management

    Looking for something else? Browse the fulllending technology glossary.

    Looking for something else? Browse the fulllending technology glossary.

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