Glossary entry
Business process management (BPM)
Business process management (BPM) is a discipline and toolset for designing, executing, and continuously improving business processes.
Category
Lending technology
Definition
BPM in lending
In lending operations, BPM often shows up as workflow configuration: task routing, approvals, SLAs, exception handling, and handoffs between teams.
What “good” looks like
- Measurable throughput and stage duration reporting
- Governed change (versioning, approvals, audit trails)
- Clear exception paths that don’t break straight‑through processing
Related terms
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