Cloudcase Software Solutions (CSS) has today announced that it will partner with Bank Australia, one of Australia’s largest customer-owned banks, to deliver an enterprise-wide digitisation and transformation program.

CSS will implement the Cloudcase platform for the onboarding and originations of mortgages, personal loans, credit cards and commercial loans. Bank Australia has experienced record customer growth in recent years based on its values-based proposition and competitive financial products and services.

Servicing over 185,000 customers, the bank’s commitment to clean money focusses lending and investments in areas that do good, not harm, for people and the planet.

Bank Australia’s Head of Lending, Martyn Norman, said that the bank’s digital transformation program is important to provide its customers the best and most efficient banking experience.

“We’re excited to partner with Cloudcase to deliver this important next step in our digital transformation program.”

“These developments will continue to improve customer experience through a tailored digital experience that makes it easier to transact, self-serve and connect with our Bank Australia team.”

“Across the tender process, Cloudcase demonstrated a system and plan that will be fit for purpose for Bank Australia. We’re looking forward to working closely with them in delivering this on behalf of our customers.”

CEO of Cloudcase Roger Manu said the CSS platform’s unique combination of simpler, faster, better makes the platform the right solution for Bank Australia as it continues to operate in the rapidly changing lending industry.

“In a very competitive sector, Cloudcase will ensure Bank Australia can continue to put their customers at the centre of the bank and have a positive impact on people and the planet by covering the digitisation and automation of all lending processes, including integration into Bank Australia’s core Data Action banking platform.”

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