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    LOS vendor comparison

    A structured way to compare loan origination vendors on workflow, decisioning, integrations, governance, and total cost of ownership.

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    A structured way to compare loan origination vendors on workflow, decisioning, integrations, governance, and total cost of ownership.

    Step 1: Define your operating model

    • Channels (customer, broker, staff, API)
    • Queues, SLAs, approvals, and exception handling
    • Products and variation (policy bands, LVR tiers, segments)

    Step 2: Evaluate the core engines

    • Workflow: routing, SLAs, approvals, handoffs
    • Decisioning: rules governance, explainability, override controls
    • Integrations: reliability patterns and evidence capture

    Step 3: Validate governance and TCO

    • Configuration vs customisation
    • Upgrade cadence and backward compatibility
    • Audit trails and evidence-by-design

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