Cloudcase today announced that Goulburn Murray Credit Union (GMCU) has selected the Cloudcase Loan Origination System (LOS) to transform and streamline its onboarding and lending operations, enabling faster, more consistent, and more convenient experiences for its members across regional Victoria.
GMCU, a member-owned financial institution based in Regional Victoria, chose Cloudcase LOS to support its strategy of improving operational efficiency, strengthening decisioning capability and delivering a modern digital experience that reflects the credit union’s commitment to community-focused banking.
Cloudcase will enable end-to-end digitisation of GMCU’s onboarding and lending processes, including streamlined applications, automated workflows, improved data capture and enhanced visibility for both members and staff. The LOS equips GMCU with the tools to deliver faster turnaround times while maintaining the trusted, personalised service that defines the credit union.
Richard O'Nians, CEO of GMCU said that the partnership will be transformational for the credit union, as it celebrates 70 years of operation.
"This transformation is about making banking simpler and smarter - delivering a modern member experience and automating what should be easy, so our people can focus supporting our members and their communities” Mr O'Nians said.
Roger Manu, CEO of Cloudcase, said he is thrilled to have GMCU on board.
"GMCU is an important institution for communities across the Goulburn Murray region, and we’re proud to support their commitment to improving member outcomes. Our LOS will give GMCU the capability to deliver faster and more seamless lending experiences while remaining true to their member-centric values,” Mr Manu said.
"Cloudcase provides the flexibility to onboard members as well as introduce new lending products, adjust processes quickly, and remain responsive to regulatory expectations, ensuring GMCU can continue evolving efficiently and with confidence" he said.
The partnership marks another milestone in Cloudcase’s growing presence in Australia’s customer-owned banking sector, where modern, adaptable loan origination solutions are increasingly essential to meeting member expectations.
Goulburn Murray Credit Union (GMCU) is a member-owned financial institution providing banking, loans and insurance to communities across regional Victoria. GMCU is committed to supporting local people, local businesses and the long-term prosperity of the communities in which they operate.
Cloudcase delivers advanced lending and workflow technology that enables financial institutions to digitise and enhance their customer journeys. Cloudcase LOS supports straight-through processing and consistent decisioning across retail, business, and specialised lending products.
Talk to us today to see how we can work together.
